The retailer has recently launched safe distancing measures, like floor markings at checkouts, to manage queues. It has also put a stop to food sampling activities for now too. It has also announced a Priority Shopping Hour in the first hour of each FairPrice store’s normal operating hours every Monday, starting from 30 March. This is exclusive to the Pioneer Generation (seniors), persons with disabilities and pregnant women.
Mr Seah Kian Peng, FairPrice Group’s chief executive, said, “…as we continue to step up precautionary measures to adapt to the evolving Covid-19 situation, it is important to be mindful of those who are vulnerable when they shop for their daily essentials at our stores. The dedicated shopping hour for our PG members help safeguard their well-being and provide them with more time and space. We will proactively introduce and review initiatives to better serve the ne of shoppers and protect the interest of the community during this challenging climate. We appreciate the understanding and support from all our customers.”
Cold Storage has been sending messages on Facebook and in stores to urge shoppers to remain calm and buy only what they need. The retailer has allocated special check-out counters for vulnerable shoppers including the elderly, people with disabilities, pregnant ladies, mothers with infants and medical personnel. It has also set aside dedicated shopping hours on Tuesdays and Wednesdays to support these groups.
“These measures were prompted by the recent spike in demand in supermarkets during this period, which may have caused many elderly and vulnerable people in the community missing out on vital items they need,” Dairy Farm Singapore said in a press release.
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